← Team & integrations
Priority email support
1 min
Premium and higher
How to contact ZenReturn support, and what priority email support means.
Contact support
Email support@zenreturn.app, or select Contact support at the bottom of any help article. To help us answer, include:
- The address of your store, for example yourstore.myshopify.com.
- The order number, if your question is about a return.
- What you did, what you expected and what happened. A screenshot helps.
Priority email support
Stores on the Premium plan get priority email support: we answer their emails before the emails of stores on other plans. Include the address of your store so that we can see its plan.
We do not give a fixed reply time on any plan.