Customizing your return portal

Open Settings → Portal & branding. The Branding card sets how the return portal looks. It needs the Standard plan or higher. On a lower plan the card is locked and the portal shows the default colors and font, with no logo. ZenReturn keeps what you saved and shows it again when you move back.

1. Store name: the name in the portal header.
2. Logo: select the upload area, or drag an image onto it. Use a JPEG, PNG, GIF or WebP image of up to 5 MB. ZenReturn saves it to your Shopify files. A size of about 200x50 px works well.
3. Colors: set Primary color (buttons and accents), Secondary color (secondary buttons and links), Background color and Text color. Reset to defaults restores the colors that a new store starts with.
4. Font family: choose System default or one of eight fonts, such as Inter or Lato.
5. Check the Preview, then select Save settings.

On your storefront

On the storefront page (Shopify App Proxy), the portal sits inside your theme, with your theme's header and footer. Your colors and font apply inside the portal area only, and the portal shows no header of its own, so the logo and store name appear on the direct link only.

To change the words in the portal, read the article "Portal languages and text".